So yeah...we've had a low player count lately, we thought this was solely due to players going back to school, but I checked the hosted list the other day and we weren't on it.
I'm assuming there is too many servers on the hosted list as they are not accepting new registrations, therefore I am unable to make my own account so we had been using Stephen's account. I had been unable to contact him for the logins details, I text his phone a few days ago and he text back today. So I purchased a slot on the hosted list right away.
Sorry about being off it for a while.